Frequently asked questions

We provide the service of smaller minimums orders of 20 pieces per design to apparel companies and brands all over the world. So they can start their company with unique designs and market them to get more orders. This small quantity also avoids sampling hassles for brands wanting to order more, but first, they need to check the market for their designs.

We provide the service of smaller minimums orders of 20 pieces per design to apparel companies and brands all over the world. So they can start their company with unique designs and market them to get more orders. This small quantity also avoids sampling hassles for brands wanting to order more, but first, they need to check the market for their designs. We prefer to satisfy the Client by both the Apparel quality and the order process's timeliness. Still, this part requires your cooperation, which is why it is good if the customer promptly replies to everything we ask for. The duration of the order receives also depends on the quantity and process complexity of the order.

Yes, you can order a sample before ordering. Pre-production samples are produced the same way as all the garments will eventually be produced in large-scale Production. We can accommodate your request during Production if you would like a sample before putting in the actual production order. Still, we will have to charge for the sample shipment and ask you to make a reasonable deposit to ensure that you are serious about ordering the same garment. We provide both prototyping and sample production services.

The turnaround time starts from the day you approve the order summary that will be sent out to you within 24 hours of your payment. Therefore, thoroughly review the order summary as no changes can be made once it is forwarded to the production department.

Payment is due once a customer places an order. The payment percentage depends on the ordering quantity and type of product.

We are always more than happy to update you on the status of your order. We believe that our customers should be aware of how their garment is being made, so we also give our customers a live broadcast of Production on request. We will also inform you about any delays in the production process if there are some issues. Because all the garments are cut and sewed products with diversified options, there is a possibility of delay in arranging fabric that is notably not running.

Yes, we are proud to introduce our 100% quality guarantee policy for all our products. We offer 100% quality assurance; not a single piece will be defective. If you order 100 pieces, you will get 100 pieces that are accurate as per your description. Our 100% quality guarantee policy includes: No whole in any fabric/garment. No loose threads. No stitching errors. 100% preshrunk. No stains. No printing mistakes. According to provided sizes with 1-inch tolerance. Quality packing.